Lash & Brow Studio Software
Automated fill appointment reminders, client lash history tracking, no-show deposit protection, and rebooking automation — built for studios where every slot counts and precision is everything.
14-day free trial · No credit card required · Easy setup
The Lash Business Reality
Full sets need a fill every 2–3 weeks. When clients don't rebook before they leave and you don't have automated follow-up, that slot goes unfilled — and the client eventually lets their lashes grow out and "takes a break."
A 90-minute full set that no-shows isn't just $150 in lost revenue — it's a 90-minute block you can't backfill on short notice. One no-show a week is $600–$800 in monthly lost revenue.
Which style did this client get last time? What curl and length? What adhesive did you use? Which look did they love? Without documented history, you're recreating from memory every visit and hoping it matches what they remember.
Clients messaging for appointments, deposit confirmations via Venmo, reminders manually sent from your personal phone. This works at 20 clients. It doesn't work at 80.
The Solution
Configure fill reminders per service: 2.5 weeks after a full set, 2 weeks after a fill. Automatic text with booking link. Clients stay on cycle, you stay fully booked.
Require deposits at booking — configurable per service type. Deposits are held automatically and applied at checkout. No-show rate drops to near-zero when skin is in the game.
Log style, curl, length, diameter, adhesive, and notes for every visit. Available on every device before the client arrives. Never recreate from memory again.
Professional booking page, available 24/7. Clients choose their service, see pricing, add a deposit, and receive a confirmation — without a single Instagram DM.
Allergies, sensitivities, preferences, referral source, visit count, and lifetime spend — all on one card. Know your VIP clients before they sit down.
Sell lash aftercare kits, serums, and adhesive removers at checkout. Inventory tracked automatically. Product recommendations stored to the client's record.
I was fully booked but constantly stressed about no-shows and clients going past their fill window. The automated fill reminders alone were a game changer — 78% of my clients now rebook before they even leave my studio. And I've had zero no-shows since I turned on deposit requirements.
Common Questions
Yes. Deposit requirements and amounts are configurable per service type. Full sets can require a larger deposit; fills can require a smaller one or none at all for regular clients.
Yes. Buffer times are configurable per service. A 90-minute full set can have a 15-minute buffer before the next booking so you always have transition time.
After each checkout, the system automatically schedules a reminder text based on the service\'s rebooking interval. The text includes the client\'s name, service type, and a personalized booking link. You configure the intervals; the system handles the rest.
Yes. The automation continues to send gentle nudges if the client hasn\'t rebooked — at the interval you configure. If they book, reminders stop automatically.
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