Spa Management Software
Memberships, packages, multi-room scheduling, retail POS, therapist payroll, and client journey tracking — engineered for the spa experience from first booking to final receipt.
14-day free trial · No credit card required · Set up in minutes
The Spa Challenge
Double-booking a treatment room while a therapist is mid-session is embarrassing and expensive. Manual scheduling across multiple rooms, treatment types, and staff creates inevitable conflicts.
Monthly billing, rollover credits, membership perks, retail discounts, freeze requests, cancellation policies — managing this manually means errors, disputes, and lost revenue.
Clients buy packages but sessions disappear without proper tracking. You lose revenue, they lose trust, and nobody can prove who used what when.
Your retail products are a second revenue stream that most spas leave on the table. Manual inventory tracking means you're either overstocked or running out of your bestsellers.
Different therapists offer different services. Certifications, availability, break times, and treatment room assignments — coordinating all of this manually is a full-time job.
Membership revenue vs. treatment revenue vs. retail — which is growing? Which therapist has the highest rebooking rate? Without clear analytics, you're flying blind.
The Solution
Assign treatments to specific rooms. Prevent double-booking. Automated buffer times between sessions. Visual multi-room calendar view.
Set up monthly plans with recurring billing, credit allocations, retail discounts, and automatic renewal. Members managed without manual tracking.
Sell treatment packages and track every session used vs. remaining. Clients see their balance at booking. You see revenue accurately recognized.
Scan or search products at checkout. Inventory auto-decrements. Low-stock alerts. Retail commissions tracked separately from service commissions.
Track consultation notes, preferences, treatment history, allergies, and product recommendations for every guest. Personalization at scale.
Commission by service type, retail splits, tip distributions, and hourly floor time. Payroll runs in minutes, not hours.
Our membership program was chaos before Santurg. We had clients arguing about rollover credits, therapists confused about booking rules, and billing errors every month. Now it runs itself. Our membership retention went from 71% to 89% in six months.
Common Questions
Yes. Each room is configured independently with its own service types and available equipment. The system prevents conflicts automatically and shows room occupancy in real time.
Santurg charges members automatically on their billing date via saved card. Credits are added to their account and tracked per service. You control rollover rules, freeze policies, and cancellation terms.
Both. Packages can be purchased at the front desk or through your booking page. The client
Yes. Tips are collected at checkout (card or cash) and logged per therapist. Tip distribution reports are included in payroll for every pay period.
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